Privacy Policy

1. Introduction

This Privacy Policy ("Policy") describes how pub771 ("pub771," "we," "us," or "our") collects, uses, stores, shares, and protects the personal data of individuals ("User," "Player," or "you") who access or use the pub771 online gaming platform at pub771.app (the "Platform").

pub771 processes personal data in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 (the "DPA"), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission of the Philippines ("NPC"). By registering an account or using the pub771 Platform, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein.

If you do not agree to this Policy, please discontinue your use of the pub771 Platform and contact us to request account closure and data deletion where applicable.

2. Personal Data We Collect

pub771 collects the following categories of personal data in the course of providing the Platform and associated services:

pub771 does not intentionally collect sensitive personal information as defined under the DPA (e.g., health data, political affiliations, religious beliefs) unless specifically required for responsible gaming assessments or by regulatory mandate.

3. How We Collect Personal Data

pub771 collects personal data through the following means:

• Direct collection: Information you provide when registering your pub771 account, completing KYC verification, making deposits or withdrawals, contacting customer support, or participating in promotions.
• Automated collection: Technical and usage data collected automatically when you access the pub771 Platform, through server logs, cookies, pixel tags, and similar tracking technologies.
• Third-party sources: Identity verification data from KYC service providers; fraud signals from payment processors; regulatory data from PAGCOR or other competent Philippine authorities where legally required.

4. Legal Basis for Processing

pub771 processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Contractual necessity: Processing required to fulfill our obligations to you under the pub771 Terms & Conditions, including account management, payment processing, and game delivery.
• Legal obligation: Processing required to comply with PAGCOR regulations, anti-money laundering laws (Republic Act No. 9160, as amended), KYC requirements, and other applicable Philippine legislation.
• Legitimate interests: Processing for fraud prevention, platform security, responsible gaming monitoring, and improvement of pub771 services, where these interests are not overridden by your rights.
• Consent: Processing for marketing communications and analytics, where we rely on your opt-in consent, which may be withdrawn at any time.

5. How We Use Your Personal Data

pub771 uses collected personal data for the following purposes:

• Creating and managing your pub771 account and verifying your identity.
• Processing deposits and withdrawals via GCash, Maya, BDO, BPI, Metrobank, and other supported Philippine payment channels.
• Delivering gaming services, processing bets, and calculating game outcomes.
• Administering bonuses, loyalty rewards, and promotional offers.
• Conducting KYC and anti-money laundering verification as required by Philippine law.
• Detecting and preventing fraud, unauthorized account access, and prohibited conduct.
• Monitoring gaming patterns for responsible gaming purposes, including identifying at-risk players.
• Providing customer support and resolving disputes.
• Sending transactional communications (account activity, deposit confirmations, withdrawal status).
• Sending marketing communications where you have opted in, which you may opt out of at any time.
• Improving pub771 Platform features, performance, and user experience through anonymized analytics.
• Complying with legal obligations and responding to lawful requests from PAGCOR and other Philippine regulatory bodies.

6. Data Sharing and Disclosure

pub771 does not sell your personal data to third parties. We may share your personal data with the following categories of recipients, strictly to the extent necessary for the purposes described in this Policy:

• Payment processors: GCash (G-Xchange, Inc.), Maya (Voyager Innovations), and partner Philippine banks, for processing deposits and withdrawals.
• KYC / identity verification providers: Third-party providers that assist pub771 in verifying your identity and conducting required compliance checks.
• Game software providers: Licensed game studios whose titles are available on the pub771 Platform, which may receive anonymized gaming session data.
• Regulatory and law enforcement authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, and other competent Philippine authorities, where disclosure is required by law or regulatory direction.
• IT and infrastructure providers: Hosting, cloud, and cybersecurity service providers supporting pub771 Platform operations, subject to data processing agreements.

All third parties with whom pub771 shares personal data are contractually required to process that data only for specified, lawful purposes and to maintain appropriate security standards.

7. Cookies and Tracking Technologies

pub771 uses cookies and similar tracking technologies on the Platform for the following purposes:

• Essential cookies: Required for Platform functionality, including session management, login authentication, and security features. These cannot be disabled without impairing Platform operation.
• Analytics cookies: Used to understand how players navigate and use the pub771 Platform, enabling us to improve user experience. Data collected is aggregated and anonymized where possible.
• Functional cookies: Used to remember your preferences, such as language settings and game lobby configurations.

You may manage cookie preferences through your browser settings. Blocking essential cookies will prevent normal Platform operation, including the pub771 login function. pub771 does not use advertising or cross-site tracking cookies.

8. Data Retention

pub771 retains personal data for as long as necessary to fulfill the purposes for which it was collected, and in compliance with applicable legal and regulatory retention requirements:

• Account and KYC data: Retained for a minimum of five (5) years following account closure, in compliance with Philippine anti-money laundering regulations.
• Transaction and gaming records: Retained for a minimum of five (5) years from the date of each transaction, per PAGCOR and AMLC requirements.
• Customer support records: Retained for three (3) years from resolution of the relevant interaction.
• Marketing consent records: Retained for the duration of your consent plus three (3) years.

Upon expiry of applicable retention periods, pub771 will securely delete or anonymize your personal data.

9. Data Security

pub771 implements and maintains appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, alteration, disclosure, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the pub771 Platform.
• Encryption of passwords and sensitive account data at rest using industry-standard hashing algorithms.
• Role-based access controls limiting internal access to personal data on a need-to-know basis.
• Two-factor authentication options for pub771 accounts.
• Regular security assessments, penetration testing, and vulnerability scanning of Platform infrastructure.
• Incident response procedures to detect, investigate, and notify affected players and the NPC of data breaches within the timeframes required by Philippine law.

While pub771 takes data security seriously, no digital platform can guarantee absolute security. Players are encouraged to use strong, unique passwords for their pub771 account and to enable two-factor authentication.

10. Your Rights Under the Data Privacy Act

As a data subject under Republic Act No. 10173, you have the following rights regarding your personal data processed by pub771:

• Right to be Informed: The right to know whether pub771 holds your personal data and to receive a copy of this Privacy Policy.
• Right of Access: The right to request a copy of the personal data pub771 holds about you.
• Right to Rectification: The right to request correction of inaccurate or incomplete personal data held by pub771.
• Right to Erasure / Blocking: The right to request deletion or blocking of your personal data where processing is no longer necessary, unlawful, or where consent has been withdrawn, subject to overriding legal retention obligations.
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes.
• Right to Data Portability: The right to receive a copy of your personal data in a structured, commonly used format where technically feasible.
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission of the Philippines if you believe pub771 has violated your data privacy rights.

To exercise any of these rights, please contact pub771 at: [email protected]. pub771 will respond to verified requests within thirty (30) calendar days.

11. Children's Privacy

The pub771 Platform is strictly intended for individuals aged 21 years and above in accordance with PAGCOR regulations and applicable Philippine law. pub771 does not knowingly collect personal data from any person under the age of 21. If pub771 becomes aware that personal data has been collected from an individual under the required age, such data will be deleted and the associated account will be terminated. If you have reason to believe that a minor has registered on pub771, please contact us immediately at [email protected].

12. Changes to This Privacy Policy

pub771 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. The revised Policy will be published on this page with an updated "Last Updated" date. For material changes that significantly affect player rights, pub771 will provide advance notice via email or a prominent Platform notification. Continued use of the pub771 Platform following publication of a revised Policy constitutes your acceptance of the updated terms.

13. Contact and Data Protection Inquiries

For questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by pub771, please contact our data protection team. Email: [email protected]. Our support team is available 24 hours a day, 7 days a week. You also have the right to escalate unresolved complaints to the National Privacy Commission of the Philippines.